Bad Ice

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Bad Ice

Bad Ice is part of the personal story for quaggan-aligned asura, human or sylvari characters.


Investigate Falooaloo Village's missing quaggans.

  • Travel to Falooaloo Village in Wyrmblood Lake.
  • Speak to your quaggan contact.
  • Confer with the quaggan varonos.

Track down Falooaloo Village's missing quaggans.

  • Meet Shashoo east of Falooaloo Village.
  • Pursue the mysterious figure.
  • Kill the icebrood.
  • Tell Shashoo how you plan to defend the village.


Click here to edit the reward data

All professions


After meeting up with your quaggan contact, a "Mysterious Figure" appears, and you must chase them. You will gain Swiftness while doing this. Upon catching up with the "Mysterious Figure", it turns out to be a quaggan that has been corrupted by Jormag, and it has led you straight into a trap full of other corrupted creatures. Be warned—about halfway through the fight, another wave will come from behind, effectively surrounding you. Defeat them all to end the mission.

Environmental hazards
  • The first type of hazard is a snowslide that blocks off certain pathways. The associated environmental skill for this hazard is Blowout. (Knocks back the target.)
  • The second type of hazard is freezing wind that intermittently launches back anything caught in it. The associated environmental skill for this hazard is unnamed.







First instance[edit]

Speaking with your mentor:

(If a member of the Durmand Priory)
Magister Sieran: I can't wait to talk with these quaggans! Their voices are so smooth and melodic, and they're all so polite. Plus they've seen things in the depths no one else has seen.
Talk end option tango.png Agreed. Let's find their leader.
(If a member of the Order of Whispers)
Lightbringer Tybalt Leftpaw: We're going to save these quaggan, but we should also teach them how to swear properly. "Foo this" and "boo on that" just don't cut it on my team.
Talk end option tango.png We will work on their vocabulary after we save the village.
(If a member of the Vigil)
Warmaster Forgal Kernsson: Look alive. I don't know which of these floating blubber bags is in charge, but they sent for us, so we should be expected.
Talk end option tango.png Standing by.

Approaching Eager-Looking Quaggan:

Eager-Looking Quaggan: Hoo, brave adventurers! Quaggan must speak with you!

Talking to Eager-Looking Quaggan:

Eager-Looking Quaggan: Hoo! Are you from the <character's order>? Varanos Najirroo[sic] said you would be coming to quaggans' village.
Talk quest option tango.png The Priory is here and at your service. How can we help? (if Durmand Priory)
Talk quest option tango.png We're the ones you called, yes. What's the problem? (if Order of Whispers)
Talk quest option tango.png We are, and we have. What is the situation? (if Vigil)
Quaggans' gatherers keep going missing! They go out to collect food and supplies, but they never come back. Falooaloo Village needs provisions now more than ever.
Talk quest option tango.png Why?
Foo! Quaggan knows, but Varanos Najirroo[sic] said not to tell, to bring you to her as soon as you arrived. Follow quaggan, and quaggan will take to you the village for answers.
Talk quest option tango.png All right. Lead on.

Talking to Shashoo:

Shashoo: Varanos Najirroo[sic] is waiting. Please, follow quaggan.
Talk quest option tango.png Right behind you.

Approaching Varonos Narrijoo:

Varonos Narrijoo: Hoooo. How are the eggs doing?
Anxious Quaggan Mother: Quaggan's not sure. The water is getting colder. It makes incubation tricky.
Varonos Narrijoo: Boo. Well, quaggan is glad you are here to nurture them. Keep quaggan informed.

Talking to Anxious Quaggan Mother:

Anxious Quaggan Mother: Foo! Quaggan has too much to do. Please, let quaggan get back to work.
Talk end option tango.png Of course

Talking to Varonos Narrijoo (cinematic):

Varonos Narrijoo: Thank you, Shashoo. Quaggan is Varonos Narrijoo, leader of this pod. You are from <character's order>?
Magister Sieran: Sieran, Priory explorer, at your service. Thank you for allowing us to help. Tell us about your problem, and we'll do our best to solve it.
Lightbringer Tybalt Leftpaw: We're the ones who came to help. Tell us about the problem in your own words, Varanos...[sic] which I bet will include lots of "oooo" sounds.
Warmaster Forgal Kernsson: We are. We've been briefed, but we should hear the details from you. Quick as you can, please. We're in a rush.
Varonos Narrijoo: Quaggans need food, or this clutch of eggs won't survive. But anyone who goes to forage in the gathering grounds never comes back. Foooo!
<Character name>: We'll investigate for you, starting with the path your gatherers took. That's where we'll pick up their trail.
Varonos Narrijoo: Coo! Quaggan agrees. If you meet Shashoo on the shore, she'll show you to the mountains where the gatherers disappeared.

Speaking to your mentor:

Magister Sieran: Narrijoo tells a pretty sad story, eh? But we can give it a happy ending. Let's get out there and find those missing gatherers.
Talk end option tango.png Right behind you.
Lightbringer Tybalt Leftpaw: This is what we came here for: to save this village and recruit some of them to join the fight against the dragons. Let's get out to those hunting grounds and see what's what.
Talk end option tango.png I'm ready.
Warmaster Forgal Kernsson: This is the perfect opportunity: we get to protect the innocent and recruit new allies against the dragons. Let's move out and find those missing gatherers.
Talk end option tango.png I'm ready.

Talking to Varonos Narrijoo:

Varonos Narrijoo: Thanks again. Quaggan cannot leave Falooaloo during this critical time, but Shashoo is standing by to assist you.
Talk more option tango.png How did a village full of northern quaggans get this far south?
Oah! Quaggans were driven south by awful things: krait, bad ice, dragon minions. Quaggans need food and shelter, but quaggans do not like to fight. So quaggans moved.
Talk back option tango.png I have another question.
Quaggan will tell you what quaggan knows.
Talk more option tango.png How did a village full of arctic quaggans get so far south?
Talk more option tango.png Tell me about your village.
Talk more option tango.png How many villagers have you lost?
Talk more option tango.png How long have you been a varanos[sic]?
Talk end option tango.png Thanks for the information.
Talk end option tango.png Thanks.
Talk more option tango.png Tell me about Falooaloo.
Falooaloo was to be quaggans' permanent home. Quaggans came south, picking up more quaggans from other tribes along the way. Then bad ice came, gatherers started disappearing, and... foo!
Talk back option tango.png I have another question.
Talk end option tango.png Thanks for the information.
Talk more option tango.png How many villagers have you lost?
TooOOoo many! Quaggans barely have enough gatherers left to send out forage parties, much less collect enough food to feed quaggans.
Talk back option tango.png I have another question.
Talk end option tango.png Thanks for the information.
Talk more option tango.png How long have you been varanos[sic]?
Many years. Quaggan led quaggan's people in the north, then led quaggans south to here. It has been hard, but quaggan is proud to have kept so many alive this long.
Talk back option tango.png I have another question.
Talk end option tango.png Thanks.
Talk end option tango.png We'll get started right away.

Talking to Shashoo:

Shashoo: Coo! Quaggan is so pleased you are willing to help. If you have any questions before you start, quaggan will try to answer them.
Talk more option tango.png Tell me about the gathering grounds.
The water is very cold here—and getting colder. Quaggans gather on land because land is more reliable. More food and more supplies for quaggans. And no sharks. Foo on sharks!
Talk more option tango.png What about you? What's your story? (same as below)
Talk end option tango.png Let's go find your missing gatherers.
Talk more option tango.png Tell me about yourself.
Quaggan wants to help quaggan's village. Some of those eggs are quaggan's nieces and nephews, and a new varanos must be ready to lead them. Someday, quaggan will be that leader.
Talk more option tango.png Tell me about the gathering grounds. (same as above)
Talk end option tango.png That's all I needed to know.
Talk end option tango.png No need. Let's go find your missing gatherers.

Talking to Anxious Quaggan Mother:

Anxious Quaggan Mother: Quaggan saw you talking to Varanos[sic] Narrijoo. Thank you for helping quaggans. Those eggs are Falooaloo's future. Quaggans must protect them!
Talk more option tango.png We will. But what's your story?
Quaggan is Seeloo, Shashoo's sister. Quaggan's eggs are right over there. Quaggan wants so badly for them to survive, to build a better life for them.
Talk end option tango.png We all want that. And we're going to make it happen
Talk end option tango.png You can rely on us.

Talking to Pastkeeper Oldoo:

Pastkeeper Oldoo: Hoo, stranger. Quaggan is Oldoo, Pastkeeper for Falooaloo Village. Quaggan knows all sorts of hidden secrets and ancient lore.
Talk more option tango.png Like what?
Quaggans' history and heroes, forgotten magic and powerful rituals from the depths. All the things quaggans had to leave behind when quaggans were driven south.
Talk end option tango.png That could be useful. I'll come by to debrief you later.(If from [order?])
Talk end option tango.png I look forward to hearing all about it once the village is safe.(If from the Durmand Priory)
Talk end option tango.png I'd love to hear more about that, but I've got work to do.

Second instance[edit]

Talking with Shashoo (cinematic):

Shashoo: Hoo. The gathering grounds are just up the mountain. Quaggan apologizes in advance for being so slow on land, but it won't take too long.
Magister Sieran: We're with you for as long as it takes. But why do you have to gather so far from your home?
Lightbringer Tybalt Leftpaw: We'll get you there. But tell me, why do your gatherers roam so far from the lake?
Warmaster Forgal Kernsson: We'll march with you for as long as it takes. But I do wonder why your people gather so far from the lake?
Shashoo: Bad ice. Quaggans fled south to escape it, but the bad ice followed. Now, it's making the lake too cold and too sick to support fish... or quaggans.
Magister Sieran: What you call "bad ice", we call ice dragon corruption. You were right to flee from it. You will have to migrate again, won't you?
Lightbringer Tybalt Leftpaw: Bad ice, eh? I'd call it ice dragon corruption. Any chance you could move again, find someplace truly safe?
Warmaster Forgal Kernsson: Your "bad ice" probably comes from Jormag, the ice dragon—who forced my people to flee, too. Eventually, we found a new home. Can't you do the same?
Shashoo: Not until quaggans' eggs hatch. They can't be moved and must be tended carefully, or this generation of quaggans will be quaggans' last.
Magister Sieran: You have my sympathy—that's a bad situation to be in. Let's find the missing gatherers, and then we'll tackle the bad ice.
Lightbringer Tybalt Leftpaw: Can't go, can't stay; that's a tough position to be in. We'll deal with your bad ice problem shortly, but for now, let's find these missing gatherers.
Warmaster Forgal Kernsson: Tough break, but we're here to help. First, we find the missing gatherers, then we'll look into your "bad ice."

After the cinematic:

Shashoo: Oho! Look there, look! Did you see? It moves fast. Follow!

Speaking to Shashoo:

Shashoo: Quaggan can't run very fast, but quaggan knows a spell that will help. Here! Have some!
Talk end option tango.png Thanks!

Speaking to your mentor:

Magister Sieran: This may be the first-ever quaggan footrace, and we're a part of it. I love this job!
Talk end option tango.png If you want to finish this race, keep running.
Lightbringer Tybalt Leftpaw: Move it! I don't want to be the first field agents to lose a foot race with a quaggan!
Talk end option tango.png I'm going, I'm going!
Warmaster Forgal Kernsson: Get in step. That thing is the key to this whole mystery. After it!
Talk end option tango.png I'm on the move.

While pursuing the mysterious figure:

Magister Sieran: Wait! Don't be afraid. We only want to help.
Lightbringer Tybalt Leftpaw: Ooh, he's a slippery cuss, isn't he? Don't worry, we'll get him.
Warmaster Forgal Kernsson: Stop running! We're here to help...and we're definitely going to catch you!
Shashoo: Bad ice! It blocks the way. OooOOOooo... quaggan must be brave.
Magister Sieran: We have to avoid that wind. Stick to the rocks until it dies down, then go!
Magister Sieran: Come back here! I love a good chasing game, but we've got work to do.
Lightbringer Tybalt Leftpaw: Now that's a fierce wind! Better stay close to the walls until it dies down.
Lightbringer Tybalt Leftpaw: There he goes again. How does he move so fast on those flipper feet?
Warmaster Forgal Kernsson: The winds are too strong. Wait by the stones until the gale passes, then move!
Warmaster Forgal Kernsson: I definitely saw ice dragon corruption. Look sharp: this could be a trap.

Fighting the corrupted monsters:

Shashoo: Oo! Look out! The bad ice makes monsters.
Magister Sieran: It's okay. We unmake monsters. Come on!
Lightbringer Tybalt Leftpaw: Looks like we found missing gatherers. Put them out of their misery!
Warmaster Forgal Kernsson: There's a norn under all that corrupted ice. This just got personal. Let's go!
Shashoo: Boo! Ambush! Enemies sneak up from behind quaggan!

After defeating all the corrupted monsters (cinematic):

<Character name>: This is serious, Shashoo. That corrupted quaggan will make more bad ice and bring more of Jormag's minions down on your village. You have to evacuate.
Shashoo: Boooo! Quaggans can't leave until the eggs hatch. We need to talk to Pastkeeper Oldoo. He knows many powerful defensive spells.
Magister Sieran: That's a start. Defense is great, but we have to consider preparing a solid offense, too. Can your people fight?
Lightbringer Tybalt Leftpaw: That's a start. A strong defense is good but a strong offense might be better. Can your people fight?
Warmaster Forgal Kernsson: That's a start. Defense is good, but offense is better. Can your people fight?
Shashoo: In battle, quaggans lose control. Quaggans don't like to fight—except Baroosh. He prefers it. It embarrasses the village, so he lives alone. If he came back, he might make a difference.
<Mentor>: What do you think, partner? Should we bolster the village's defenses, or recruit their best—and only—fighter to stand with us?

Talking to your mentor before deciding the next step:

Magister Sieran: What do you think? Which of Shashoo's tribe is more essential to Falooaloo's defense: the wise Oldoo or the fearsome Baroosh?
Talk more option tango.png I'm interested in your opinion first.
Well, as a member of the Priory, I'm keen to work with Pastkeeper Oldoo and learn what he knows. Besides, quaggans aren't known for their collective fighting skills.
Talk more option tango.png But Shashoo says Baroosh is the exception.
True. If we convince him, he could inspire the others to resist. And if enraged quaggans are as imposing as I've read, he alone could make a big difference.
Talk end option tango.png I need a minute to think this through
Talk end option tango.png I need some time to think it through.
Lightbringer Tybalt Leftpaw: This is a real Quaggan quandary. On one hand - or flipper as the case may be - we have an ancient, forgotten ritual. on the other, an untested outlaw Quaggan fighter. Which do we want?
Talk more option tango.png We're partners; what do you think?
I'm no soldier anymore, but I used to be. These Quaggan never were. I'd rather help them set up magical defenses than rely on their fighting skills. Easier, and more chance of success.
Talk more option tango.png But Baroosh is one of those unusual fighting Quaggan.
And that's something I'd like to see. I knew a Charr who pushed a Quaggan too far and woke up wondering what happened. He went down so fast he never even saw what hit him.
Talk end option tango.png Good input. Let me think it over.
Talk end option tango.png I need to mull this over a while longer.
Warmaster Forgal Kernsson: I know which option I'd choose, but you're the one who likes quaggans. What's more important: the pastkeeper's magical protection, or the fighter's combat skills?
Talk more option tango.png I'd like to hear your input before I decide.
At first glance, the defensive ward makes more sense. Quaggans don't fight, as a rule, so why waste time beefing up an offense that's meager to begin with?
Talk more option tango.png You don't sound convinced.
I'm not. Most quaggans don't fight, but this Baroosh does. He sounds like someone we could work with. Plus, I'm eager to see a quaggan in combat.
Talk end option tango.png Give me a minute to think this over.
Talk end option tango.png I need a moment to think it over.

Speaking to Shashoo to make a choice:

Shashoo: Falooaloo needs all the help it can get. Which is best: defense or offense? Oldoo's protective ritual, or Baroosh's fighting skills?
Talk quest choice tango.png Protecting the eggs is our priority. Let's talk to Oldoo.
Coo. Meet quaggan at Theign Kenning and quaggan will introduce you to Pastkeeper Oldoo.
Talk end option tango.png Excellent.
Talk quest choice tango.png The icebrood won't be expecting resistance. Let's recruit Baroosh.
Oah. Very well. Baroosh is very strong and very fierce, but he's also...inappropriate. Still, you know best. Meet me at Steelbrachen and quaggan will introduce you.
Talk end option tango.png Excellent.
Talk end option tango.png I need to confer with my partner.

Speaking to Shashoo after making the decision:

Shashoo: Bad ice ruins everything for quaggans. No matter how far quaggans swim, or how fast, quaggans cannot escape it for long.
Dignity All of Tyria faces the same threat from the Elder Dragons.
You're right. Foo on dragons! Quaggan will always help each other. If you help quaggans now, quaggans will help you when you need it.
Talk end option tango.png Glad to hear it. We're all in this together.
Ferocity Not anymore. We're here to stop the bad ice. Permanently.
Oho! Quaggan likes hearing that confidence in your voice. Maybe someday you'll need help, and quaggan can speak to you with the same conviction.
Talk end option tango.png I look forward to it.
Talk end option tango.png That'll change now that we're here.

Speaking with your mentor after making the decision:

Magister Sieran: Why would Jormag bother corrupting quaggan? They're pacifists! What's next on the dragons' agenda: Bunnies? Butterflies? Fuzzy kittens?
Dignity The Elder Dragons corrupt everything. You know that.
Of course I do. They're out to get all life on Tyria. I just thought they'd prioritize the warlike races first, claim them for its side so we can't have them on outs.
Talk end option tango.png That's excatly[sic] why we can't let them have the quaggans.
Charisma I wish you were a dragon. Icebrood butterflies sound pretty.
Ha! I know what Gixx would say if I said that: "Don't be so frivolous, you fern-faced fathead!" He'd say it in that unfriendly way of his, of course, as part of the joke.
Talk end option tango.png Uh...yeah. That's Gixx's humor, all right.
Ferocity Doesn't matter. If it's corrupted, we kill it.
My word. Remind me not to get corrupted around you.
Talk end option tango.png I'd never let that happen, partner.
Talk end option tango.png The point is to stop it here. Let's go.
Lightbringer Tybalt Leftpaw: I know why we want these quaggan on our side but not why the dragons do. Traditionally, you don't want pacifists in your bloodthirsty horde.
Dignity The Elder Dragons mean to take everything and everyone.
Sure, but if I were calling the shots, I'd target the really dangerous races first. Ogres, ettins - burn me, even drakes make more sense.
Talk end option tango.png Dragons make their own kind of sense. Let's get moving.
Charisma We can't all be both lovers and fighters like you.
I'll allow that bit of flattery because you're still new to the order. And because I'm not used to it. I think I like flattery. Anyway, let's move out, partner.
Talk end option tango.png I'm with you.
Ferocity Well, we're going to turn these pacifists into an army.
That's the spirit. The Order of Whispers prides itself on avoiding direct confrontation. This will be a true test of our method.
Talk end option tango.png Let's get started.
Talk end option tango.png But we do. Let's get started.
Warmaster Forgal Kernsson: Icebrood here means Jormag's reach extends even furtherthan we feared. I'm just grateful for a chance to confront this incursion head-on.
Dignity Right. Let's give the skaalds something to sing about.
I'll sing at the moot we hold over the Elder Dragons' corpses, and not before. Let's get moving.
Talk end option tango.png I'll be looking forward to that.
Charisma If any icebrood heard that, they're fleeing right now.
Highly unlikely—but I appreciate you saying so. Now, if you're done buttering me up, we've got a village to defend.
Talk end option tango.png Agreed. Let's get to it.
Ferocity Same here. With us on the case, the icebrood don't have a chance.
Careful. Bold is good, overconfident is not. Now let's move out and solve Falooaloo's bad ice problem.
Talk end option tango.png Will do.
Talk end option tango.png Just like it says in the Vigil charter. Let's move out.

My story[edit]

Bad Ice.jpg

Quaggan have been disappearing from Falooaloo Village, so my partner and I went to investigate. A quaggan named Shashoo and the village elder, Varanos[sic] Narrijoo, confirmed that the villagers are vanishing, but the village can't move until their clutch of eggs hatch. This made Falooaloo easy prey for whatever is hunting them, so we set out to find the missing quaggan and solve this mystery.

My partner and I found Falooaloo's missing quaggans, but they had been twisted and corrupted by the Ice Dragon. These icebrood will continue to mass until they have the numbers to overwhelm the village, so we rededicated ourselves to protecting the village and giving the quaggan eggs time to hatch.

My story