Secret Lair of the Snowmen

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What are these usually jolly folks up to in there? It's a secret! Gather a squad of brave revelers and descend into the icy heart of their domain in this new group Wintersday instance.

Official release page

Secret Lair of the Snowmen

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Map of Secret Lair of the Snowmen

Shiverpeak Mountains

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Loading screen

Map location of the entrance to the Secret Lair.

The Secret Lair of the Snowmen is a special raid that was introduced for Wintersday 2018 with the December 11, 2018 update.

Getting there[edit]

  • The portal for entering the Secret Lair of the Snowmen, guarded by Cob, is located in Divinity's Reach in The Crown Pavilion, southwest of the
    Waypoint (tango icon).png
     Crown Pavilion Waypoint.


  • Use snow to free the frozen snowman.
  • Liberate Freezie's snowmen from their armor of ice!
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  • Repeat the rescue: melt more minions!
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  • Watch for ice on the bridge!
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  • Thaw the ranks and get Jolly Donny to the door.
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  • Defrost Freezie!
    • Crack Freezie's icy shell.
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      Event boss (tango icon).png
      • Freezie's Frozen Heart
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        Event shield (tango icon).png
      • Freezie's Shell Refreezing
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    • Time remaining: 10:00


Upon entering the dungeon, players will be greeted by a frozen snowman, Jolly Donny. Use the nearby Snowball Pile to throw snowballs at him with your special action skill - each snowball counts for 0.75% of his health. Once he reaches full health, he'll be released and will head down the cavern. Along the path, there are several frozen snowmen, they will transform into Ice Crushers and Ice Spikers, the former being melee and the latter ranged combatants. Defeat them and continue, fighting another couple of snowmen just ahead.

Clusters of icy veins on the bridge.

Climbing up the steps, you will come across an icy bridge. The bridge will soon be riddled with icy vein-like lines that cause damage and chilled if stepped on. On the opposite side is group of Ice Spikers and an Ice Dart Turret, which periodically shoots three icy snowballs at players that can cause knock back. It is advised to dispose of the turret first, while being careful not to step on the icy lines, before finishing off the nearby icy foes.

Further in, finish off the remaining two groups of icy snowmen ahead, while avoiding a large snowball sliding down. This snowball leaves an slippery trail, causing players to lose bit of traction and glide (it can be seen again during the final battle). Head to the large double-doors at the end and talk to Jolly Donny to unlock it. Once inside the large room, head down the frozen hole to fight Freezie.

Freezie is a legendary ranked boss capable of dealing both melee and ranged damage. Periodically during the fight, a member of the raid group will be fixated by a large snowball chasing them, so it's advised to lead it away from the main group when being chased. Once Freezie reaches zero health, he will start regenerating and a Freezie's Frozen Heart will spawn next to him. In order to damage it (by healing it), you must grab snowballs from Snowball Piles from either killing enemies around Freezie or piles generated by Jolly Donny (spawn locations indicated by green circles), and throw them at the heart, much like the first part of the raid. Try to throw as many snowballs as you can, because Freezie will soon regenerate full health thanks to the Icy Protectors providing him health. You will have to damage Freezie down to zero health a number of times (depending on how much health the heart has after each phase). Using the action hotkey (typically the hyphen key) will allow you to throw snowballs without retargeting, which offers a significant speed boost.

In later phases, as the frozen heart's health increases, Freezie will gain new attacks and abilities, such as:

  • Projecting a large purple laser wall (between Freezie and the edge of combat area) that will sweep across the area, following a fixated player. The speed of the sweep will increase in tandem with the frozen heart's health. This laser can be dodged.
  • Applying a cold, slippery AoE at the outer edge of the combat area. The initial application of the AoE may do damage, but does not have any damage over time. It is safe to enter to resurrect players in.
  • Summons a powerful gale of wind that will push players away from Freezie and cause red AoE damage circles around him. The wind effect does not do damage or cause knockback.
  • Creates a giant snowflake drawn with icy lines on the ground. The lines will do a sizeable amount of damage, but can be jumped over. These lines also converge beneath Freezie, and standing on top of him or traveling through him is a near-guaranteed down, if not death.

Once the heart has been fully healed, Freezie will be defeated and the raid will be concluded.


Each completion of the raid will grant the following:

Additionally, you will receive a daily chest containing the following:




Repairs (map icon).png




Upon entering
Frozen Snowman: Uh, little help here? Just throw a couple snowballs at me, please and thank you.
After freeing the Frozen Snowman
Jolly Donny: Now, that's more like it. I was on my way to find help for Freezie. A broken heart has turned his snowy joy to cruel ice.
Jolly Donny: We've got to thaw his heart and give him back the cheer of Wintersday.
Freezie: This day is mine, this lair is mine. You dare to challenge me? Minions! Freeze them out!
Talking to Jolly Donny
Jolly Donny: It's not too late to save my friends! Bust their icy shells to free them!
Talk more option tango.png
What happens after we free your friends?
Then we just have to go help Freezie. His heart's become ice, but some loving snow should thaw it!
Talk end option tango.png
Let's do it!
Upon rescuing Snowmen (random chance at one of the following)
Snowman: (joyful giggling)
Snowman: Thanks for the thaw!
Snowman: Hooray, hooray! It's Wintersday!
At the beginning of "Repeat the rescue
melt more minions!"
Freezie: Who are you to judge what we became once Dwayna abandoned us? I lead the snowmen! I give them purpose!
At the beginning of "Watch for ice on the bridge!"
Freezie: The force of my dominion is greater than any joy. Not just on Wintersday, but on every day to come.
At the beginning of "Thaw the ranks and get Jolly Donny to the door."
Freezie: We waited so very long for the call... But no longer! We are made of stronger stuff than flimsy flurries.
Talking to Jolly Donny
Jolly Donny: Freezie's more cheerful most of the time, really! He's just a little too cold this year. Let's warm his heart with some holiday fun!
Talk more option tango.png
All right, let's save Wintersday.
Talk end option tango.png
I need more time.
When Jolly opens the door
Jolly Donny: Freezie isn't evil, he's just wounded. Let's crack his cold shell and heal my friend!
At the beginning of "Defrost Freezie!"
Freezie: Come! Face the greatest snowman ever made!
During heart phase
Jolly Donny: Quick! Use these to heal his heart!
Freezie: No! I need the bitter ice. Minions, restore me!
After heart phase
Freezie: What have you done? My heart feels...warmer.
When Freezie performs Cold-Hearted Aura
Freezie: Freeze over!
After defeating Freezie
Freezie: Friends, thank you for mending my heart. Sorry for being such a jerk.
Freezie: It feels good to be all snow again. I'm full of Wintersday joy, and it's time to share it 'round!
When throwing snowballs at Freezie
Freezie: Oh! I see you'd like to play!

Related achievements[edit]

Location of the skeleton


  • The bones found as part of the Polar Bones achievement belong to King Hundar, who once hid his greatest treasure—fine ale—within these caves.