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Hrm. I wonder if there will be a fed ex option[edit]

Hrm. I wonder if there will be a fed ex option. Often I would find items that friends had been looking for, or owe someone money. But I always hated waiting for them to log in. Plus it would be nice to just gift stuff to ppl. So I hope we will be able to send items. --Moto Saxon 20:24, 17 July 2011 (UTC)

Yes, you can send items via mail (as of the demo) (at least, you're supposed to. It broke when I tried it). - Tanetris 21:24, 17 July 2011 (UTC)
always going around breaking things eh? 'Twould be a good idea to had a system like that. Would make gifting much easier. Venom20 User Venom20-icon-0602-sm-black.png 00:52, 18 July 2011 (UTC)
There was also going to be a delivery option for items that are paid for upon the mail's delivery, but I am not sure if that is still going to be included. - Infinite - talk 01:03, 18 July 2011 (UTC)
Sweet! Thanks tane. Just added a note. --Moto Saxon 03:01, 18 July 2011 (UTC)


Look here He's asked to check his mail. Because he's a WoW-like player he thinks he needs to find a mailbox instead of opening the menu. Anyone saw this event on another video? So we can have a screenshot of the mailing system. --Till034 17:10, 21 August 2011 (UTC) at around 15:03 User Noxx Sig.png 17:10, 26 August 2011 (UTC)

Gw 1 trade vs Gw 2 messaging.[edit]

I noticed in the beta not a lot of people were too keen on this. I don't mind it too much as I can just give stuff to random people I don't need by typing their name and clicking send instead of walking up to them/targeting them to do it, but we still need a two way form of trading as we had in GW 1 for more "sensitive" transactions as this only one way method of giving stuff can lead to scams. I had to point it out to some people how it worked. I know we now have a trading post but, that can take time to get what we need and want. For now I'll be using the mail system to give stuff to people I want nothing in return for. GW 2 dev team should have looked at how some other games did it in respect to parties. Ragnarok as old as it is had some good examples of it. Like trading within the whole party in this mail format or able to right click the name of a player or their image in the party then hit an option to trade which I expected to be a must for a party in GW 2. Its just not as fluid as we had hoped. Yumiko ^,~ 15:44, 30 April 2012 (UTC)

Trading via mail thoughts[edit]

Once upon a time, traders would come out of their fort and lay out their wares on the ground. Things they wanted to sell. Then they would return to their fort. This is the initial "For Sale" offer.

Natives would come out to the fort where the wares were laid out, and place their own wares. A comb by a fork, a couple of hides by a knife. Some jewelry by a pot.... Then the natives would leave. This is the initial "will buy for" offer.

The traders would then come out of their fort and begin rearranging items. Perhaps put a smaller pot by the jewelry, or pile a few extra hides by the knife. This is the counter-offer.

The natives would then come back out and may rearrange things again. Remove the jewelry from the smaller pot, and put it back by the larger pot with a few more bits added in, remove a last hide from by the knife.... And when finished, they'd leave. This is the response to the counter offer.

Thus things would continue, until nothing moved around. Then the natives packed up what they had bought, and the merchants came out and packed up what they had traded for.


I could see such a system working within the existing mail system -- I mail out an offer: 1 uber destructo cannon on my offer, with an ask of 80 ecto.

The potential buyer can accept as is, decline, counter offer with 60 ecto, or counter offer with 40 ecto and 20000 gems.

When I get that counter offer, I can accept the trade as is or amend it further.

Yes, this'd be dog slow, for trades involving players that are offline or otherwise busy, but it means that trades arranged elsewhere (say, in forums) can go through securely without ever meeting up, and if you are both online, a proper interface for it could get it working as well as GW1 trades do currently. 14:15, 3 May 2012 (UTC)

There is a feedback space for suggestions, as well as the official forums to post suggestions (note that the forums are read-only inbetween BWEs). Wiki is not a place for suggestions, as they can not be used. - Infinite - talk 14:58, 3 May 2012 (UTC)

Hope it get fixed...[edit]

In the betas everytime i tried to send things to my friends it replied that there wasn't anyone with that name. Later i discovered that i could only sends mails when i was in same "region" than my friends were. Here i'm not sure if the divide was per home world or per IRL continents. I will feel sad if it stay that way because i live in north america (canada) and my firends are in europe. TulipVorlax 13:49, 23 August 2012 (UTC)

Mail Limitations[edit]

What is the system of reducing or eliminating restrictions on the mail system? Does it happen over time (how long?) or suddenly become unrestricted after a set period? This is so frustrating to not have the ability to move more than one or two items between friends and ones' own accounts. I appreciate the need to have some sort of security on it (during BWE is was a huge hole for this!) but ... what kind of security is it? PLEASE! This mail page is barely discoverable except through UI / Menu Items / Mail. Isn't it more important than that? Wonderland 02:29, 2 September 2012 (UTC)

I got hit with this limitation. I only have one datapoint though. -- 19:13, 4 October 2013 (UTC)
  • 10 days old
  • Sent to one person
  • 3g possible to send, 4g not. This includes multiple messages.

Apparently, free accounts can receive mail attachments, but can't send them, even with hundreds of hours played. Once the account becomes PAID, a time limit of 4 days begins, after which the limitations are removed. The preceding unsigned comment was added by IAteMyDogsHomework (talkcontribs) at 11:01, 20 April 2016‎ (UTC).

How does the mail work behind-the-scenes?[edit]

Once your inbox is full (i.e. currently it is full at 10 messages, as of September 2012), how much of your mail gets queued before new mail sent to you is no longer queued?

E.g. If your inbox is full and you get 50 messages, will all 50 messages still get sent to you eventually (because they're in the queue)? What if you get sent 100 messages?

I know such volume of mail is unlikely for most players, but it'd be nice to know if there's a cap such that, once we reach it, mail is no longer queued for you.

[I think the inbox cap of 10 messages is a bit conservative, but that's another topic, and one better-suited to the forums.]

The big exploit I saw in the Beta events was that you could essentially use the mail system as long term storage between two accounts (keep mailing your stuff to the other as your inventory filled, and picked through the messages when you need something. Yes, I think 10 is a bit conservative too, though... 18:17, 2 September 2012 (UTC)

I can confirm that approx 4 or 5 days ago that I had about 3 to 4 excess mail over 10 that made its way to me after I made room Everfeather 18:57, 5 September 2012 (UTC)

I was able to send 50-60 mails to an alternate account after which any mail sent to that account was automatically returned to me. -- 22:17, 17 October 2013 (UTC)

Auto mail deletion[edit]

I noticed that the game is auto-deleting non-player mails after a period of time. Currently, I only have 2 player mails, the CE mail and all the hearts (14) of my last completed map. Everything else (Personal story, other zones etc) has been wiped. User Karuro Sig.png Karuro 17:50, 5 September 2012 (UTC)

I seem to have noticed this too, there are no 'pages' of old mail to flick through from the npcs I completed hearts for. I didn't delete any, I was sort of collecting them in fact, so its disappointing a little bit. I think it would be an idea to mention on the main page that NPC mail does not count toward your limit of stored mail, because you can have stacks of them, and still have your full quota of 10 player letters. Puk 02:47, 4 October 2012 (UTC)

Needs A Report System Yesterday...[edit]

Every time I login within 30 seconds theres a message of "buy gw2 currency at ____.c0m" guess the sites know chat ads get reported and bans handed out... but mail has NO REPORT SYSTEM that i'm aware of 23:42, 11 September 2012 (UTC)

Euh, just press the report button somewhere on the bottom on the mail screen and select 'spam' for why you report the mail... – Trolloli "I wasn't born, I spawned" 23:51, 11 September 2012 (UTC)
The title of this section is ironic because we did get the mail report system yesterday. (or was it the day before? either way, I'm laughing right now) —Dr Ishmael User Dr ishmael Diablo the chicken.png 00:06, 12 September 2012 (UTC)
Ahh yes and guess who contacted support a couple days b4 they posted the OP...(probably not the only one who did) 02:48, 14 September 2012 (UTC)

Max number of mails[edit]

A few days ago the max number of mails your mailbox can contain seemed to have dropped. But if my friend can only keep 5 mails at a time, as currently written on the wiki, my mailbox can still hold 6 of them. I'm not sure it should have been changed to 5 on the page; but I don't know if the limit change is a bug, or if it's my mailbox that's bugged... Alea 00:44, 6 November 2012 (UTC)

It's bugged, seems to be different for different people. My wife is at 6, another guildmate is at 8. I don't keep a lot of player mail around so I don't know what my current limit is. —Dr Ishmael User Dr ishmael Diablo the chicken.png 00:50, 6 November 2012 (UTC)
The max number is currently unknown as far as I know as my count currently stands at 17. I only say this because I am trying to complete the "hint" portion of Guild Wars 2 related to this topic. I am not opening mail on purpose to try and reach a limit. Will update if that ever happens... -- bribrim (b2) 16:58, 24 April 2013 (UTC)
Opened/unopened doesn't matter. What does matter is whether these are system-generated mails (mostly for heart and map completion) or if they are player-sent mails.
  • System mails are limited to 15, and if you receive a new one after that, the oldest gets deleted. I know this because I once did a speedrun of a zone with 17 hearts without bothering with the completion mails until I finished, and the first 2 mails were gone when I finally checked my mail.
  • Player mails are limited to 10 (when not bugged), and if someone sends you a new one after that, it gets stored in a queue until you delete one of the 10 currently in your mailbox. There is a counter below the Compose button showing "X/10" that signifies how many of these mails you currently have.
Check your mailbox and see how many player mails you have. Those are the only ones that count for the Hint. —Dr Ishmael User Dr ishmael Diablo the chicken.png 17:49, 24 April 2013 (UTC)
To complete the hint, have a couple of friends send you a slew of messages as quickly as possible. As they come in, start deleting them. Even if your personal cap is 5 or 6, at some point, the hint will trigger. This work around does not seem affected by how many system messages you have. This has worked for everyone I've suggested it to. 18:45, 24 April 2013 (UTC)

Cross server mail[edit]

Not sure if it is possible, but if it is or isn't can we have some clarification on the main page? I think its quite relevant. (especially if you can't) Puk 10:35, 8 March 2013 (UTC)

I added a bullet explicitly stating that there is no limit on cross server mail. I'm not sure that a note is necessary. There have been times when this didn't work, but only when the email system or the authentication servers were otherwise bugged or in maintenance mode. 18:48, 24 April 2013 (UTC)

New account attachment limit[edit]

I don't know what the limits are but new accounts can receive attachments in less than 7 days. I did it yesterday on an account that was 3 days old. The preceding unsigned comment was added by (talk) at 01:40, 8 April 2018‎ (UTC).

Thanks for bringing it up. Unless I'm very confused or it changed sometimes quite recently(which I doubt), there is no time limit on receiving items and brand new players most certainly can receive items: I started as a free to play and got a 10 slot bag from a kind player roughly 10 minutes after starting to play the game for the first time. I've updated the page accordingly for the time being. - Doodleplex 01:59, 8 April 2018 (UTC)

Feedback 2018/05/08[edit]

This page needs a redirect for when you search for 'mail courier' -- 20:40, 8 May 2018 (UTC)

Is there a limit to the number of player-sent mails in the queue?[edit]

If my inbox is full with 10/10 player-sent mails, and more mails are constantly being sent to me by other players, will this backlog all be stored without loss? Or will some of the queued mails be lost beyond a certain number? -- 10:48, 4 September 2018 (UTC)

Attachment restrictions for free-to-players?[edit]

I could have sworn that GW2 prevents free-to-play accounts from sending or receiving attachments. This isn't mentioned in the article, and the discussion here makes it seem untrue. Was it ever true? When did it change? Or am I thinking of another game entirely? 15:18, 30 April 2019 (UTC)

I know receiving is possible for sure, because I sent several items to my and my partner's free to play accounts over the years. -- kazerniel (talk) 11:30, 1 May 2019 (UTC)