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World Citadels are the main spawning points of the home teams in each of the Borderlands maps. They cannot be overrun by the opposing teams due to the number of powerful NPCs, giving the home team a final place to fall back if they lose everything else. They also provide many different services including WvW tutorials, trait retraining, crafting, repairs, weapons, and armor.
There is one citadel in each borderlands.
The NPCs present are identical in all world citadels.