Guild Wars 2 Wiki:Reporting wiki bugs

Please report all bugs found on Guild Wars 2 Wiki here.

This page is NOT for reporting game bugs, those should be reported at the official forums.

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Resolved issues

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• 2007-2010
• 2011-2012
• 2012-2013

This page is for reporting bugs that you may encounter in the wiki. This does not cover in-game issues that you may encounter, nor does it cover page contents within individual articles.

• If you are experiencing an in-game bug or issue that requires technical support, check the Guild Wars 2 support forums.
• If you are experiencing difficulties getting past a specific part of the game, use the "Search" box on the left to find the specific quest, mission, or region that you are finding difficult. You can review any tips on that page, and discuss it on that page's talk page if more help is needed.
• If you have a problem with contents of a page, use the associated talk page.

Please review existing bug reports before creating a new one. If you add a bug not related to the wiki (such as a bug in the game itself), the report may be removed with no action taken.

When reporting a new bug, be sure to provide a description of the problem, your wiki username, the information from any error message received, and any additional comments that may help someone reproduce and troubleshoot the suspected bug.

sortable table headers

Known bug: any table with the "sortable" class has messed-up formatting. This is due to a change in how MediaWiki builds the sortable headers that doesn't play well with our current CSS rules. We should be able to fix the problem within a day or two. —Dr Ishmael 00:59, 9 May 2013 (UTC)

skill icons not appearing and other dynamic data issues

The semantic datastore that drives most of our dynamic content is currently being rebuilt. However, be aware that the cached version of pages will continue to display the incomplete content for up to 24 hours, even after the datastore is complete. Use the "refresh" tab at the top of the page to purge the wiki's cached version and reparse the page. —Dr Ishmael 01:35, 9 May 2013 (UTC)

Wiki logo not set

$wgLogo (i.e. the setting for the logo in the upper left) is currently set to the default image; it used to be set to this image instead. (This is possibly not worth fixing since the logo is covered up by our custom CSS on top of Monobook and Vector, but I block that CSS because I far prefer a standard MonoBook. It's also visible by default in a number of the other non-default themes.) -- Dagger (talk) 04:35, 9 May 2013 (UTC)

Its worth fixing as its another line of junk we can remove from the two css sheets ^ -Chieftain Alex 11:30, 10 May 2013 (UTC)

Hi there, we can easily change that but the current wiki skin is not using a logo, so I'm not sure if you have a file for that? If you can find us the link, we can change the variable :) Thanks. --Stephane Lo Presti talk 21:25, 13 May 2013 (UTC)

It was originally this image (the link I gave in my first post has been deleted, so I had to screenshot that one out of Firefox's Page Info dialog.) We cover it up with a different image using CSS by default in the two main themes though. -- Dagger (talk) 21:52, 13 May 2013 (UTC)

(Edit conflict) We're using File:Logo.png (http://wiki.guildwars2.com/images/c/c9/Logo.png). Alex is right, if you can change it in LocalSettings.php we can get rid of the custom CSS for it. And linking to the file within the wiki's file tree means that if we decide to change it, all we have to do is upload a new version of Logo.png, no changes to LocalSettings.php or CSS would be required. —Dr Ishmael 21:55, 13 May 2013 (UTC)

(EC) http://wiki.guildwars2.com/images/c/c9/Logo.png is the one we use. Though if we're going to change that in the config, it is probably worth setting the background to http://wiki.guildwars2.com/images/0/00/Skin_header.png there too, so there isn't somehow a CSS screwup where one gets the white logo on a white background (which I have no idea how to do that, but figured I'd mention). - Tanetris (talk) 22:06, 13 May 2013 (UTC)

I agree with the second edit conflict. poke | talk 22:14, 13 May 2013 (UTC)

(In response to Tanetris) I'd get the white logo on a white background, because I block Monobook.css (which contains our site-specific skin) in order to get a default Monobook look. Maybe you'd also get it on the other, non-Monobook/Vector skins (where changing the background image might not work well). I guess I'm in the minority and could override any new background image with my own CSS, but still... -- Dagger (talk) 23:11, 13 May 2013 (UTC)

Please do give us a shout when you've decided which one we can use. As Dr Ishmael mentions it, a solution that would require only one change for us and still allow the wiki to change the logo would be perfect.

By the way, something important about the current logo and I'm not sure how we can get this adressed: the current logo used in the top-left is our old (TM) logo. We recently officialy changed it to the (R) version which can be found from this GW2 Asset Kit update notes page. Shall I talk to Alfa-R about updating this? Any advice on this would be greatly appreciated :) Thanks --Stephane Lo Presti talk 23:17, 13 May 2013 (UTC)

I don't think Alfa-R is active anymore but maybe I am wrong.- Zesbeer 00:38, 14 May 2013 (UTC)

All that would be required would be switching the [tm] to [r]? or was there a more complex change ;) -Chieftain Alex 00:45, 14 May 2013 (UTC)

™ → ® —Dr Ishmael 03:20, 14 May 2013 (UTC)

Yes it's all that's needed. The new logo files I linked have the correct symbol, but it may be easier to modify the file currently used if it doesn't degrade the picture quality. If the wiki communitu doesn't have the resources for that, I can make a request for our graphic designers to do it, but this will require more time as they're super busy for quite a while. Do let me know if we need to make that request. Thanks. --Stephane Lo Presti talk 16:28, 14 May 2013 (UTC)

Vector skin

is quite messed up; compare vector and monobook.

Main issues seem to be the tabs, the left nav menu, the background thing at the bottom, the logo overlapping the page, font size of tabs/menus, padding underneath page titles, the overly long user menu bar at the top. -- pling 08:35, 9 May 2013 (UTC)

I've made a few "quick fix" change suggestions at User:Chieftain Alex/vector.css - which makes it look like this instead. (I should say that I'm an infrequent user of vector + I don't really recall what it looked like before it broke.. I thought there would be images of it after alfa-r changed the css on the old mainpage archive but none recently taken) -Chieftain Alex 15:00, 9 May 2013 (UTC)

Ok our current vector.css was a complete mess.. it had two stylesheets pasted in + overlapping. I've removed the repeated properties while going the list, inserted the patches I made in the above css, and put the contents in sandbox9. I can't guarantee that it will be perfect, but it should be pretty close (no way of telling while the custom vector css is loaded, alternatively we could remove it temporarily, tinker with it in our own css files and return the main file later) -Chieftain Alex 18:26, 9 May 2013 (UTC)

I checked it out, and yes, it's better but still has a couple issues. I'll implement so you can move forward. —Dr Ishmael 18:56, 9 May 2013 (UTC)

I think you might have implemented an old style - level 3 headers shouldn't have the weird font style anymore. pling 19:05, 9 May 2013 (UTC)

^this but at least it is use able would love to see all the tabs added back in. (like the refresh tab)--- Zesbeer 19:16, 9 May 2013 (UTC)

Heh 5k lines removed, I was bound to have picked up a few bugs -_- [1] --Chieftain Alex 19:20, 9 May 2013 (UTC)

Vector puts the refresh button under the arrows to the right? -Chieftain Alex 19:20, 9 May 2013 (UTC)

this is what I am seeing http://imgur.com/04SUJUp Edit: I am on win7 firefox latest version and cleared my cash - Zesbeer 20:09, 9 May 2013 (UTC)

Yeah I haven't rewritten it all from scratch yet. in the interim, fixes. Also it looks better if you pick "simple search" from the special:preferences menu under Search options. -Chieftain Alex 19:17, 10 May 2013 (UTC)

thank you that seems to have fixed all the issues I had.- Zesbeer 21:32, 10 May 2013 (UTC)

There seems to be bluey lines on the left and right of tabs. They don't quite overlap with the actual border, they look like extra lines. -- pling 23:26, 10 May 2013 (UTC)

Should be gone now. poke | talk 23:33, 10 May 2013 (UTC)

Delayed purge

Purging cache doesn't seem to update the page immediately (templates), you have two wait a couple seconds and refresh (or hit purge a couple more times impatiently)--Relyk ~ talk > 15:32, 10 May 2013 (UTC)

latest update for guild wars2 not showing up on guild wiki only show 8th may

(86.179.142.64 16:03, 13 May 2013 (UTC)).

Where specifically do you see this? Main Page under Current game status is showing May 12 for me. —Dr Ishmael 16:07, 13 May 2013 (UTC)

Give us as much information as possible so that we can track. A screenshot, a time, etc. And first: is this still happening? :) --Stephane Lo Presti talk 21:24, 13 May 2013 (UTC)

<code> tag

The code tag makes the font pretty big now, can we set this to the previous CSS style or whatever?--Relyk ~ talk > 16:15, 13 May 2013 (UTC)

Doesn't look big to me (Chrome), it's the same size as the surrounding text (13px). What's your browser? —Dr Ishmael 16:18, 13 May 2013 (UTC)

Firefox 20.0.1--Relyk ~ talk > 16:25, 13 May 2013 (UTC)

EC. I bet hes using firefox.. browser samples. Its font-size-adjust messing everything up as usual. Its like the code in my signature that stops it blowing up for firefox.. if you add the line

code { font-size-adjust: none; }

to the common.css it will fix it. -Chieftain Alex 16:26, 13 May 2013 (UTC)

Is there a reason to have the font-size-adjust in the rules for anything? It looks good, when I just remove that rule completely. poke | talk 17:49, 13 May 2013 (UTC)

Remove it by all means. Unfortunately I changed the line pre { font-size: 1.2em } to 1em when I was cleaning up the vector css, if you could revert that change too that would be great. -Chieftain Alex 17:56, 13 May 2013 (UTC)

{{sic}}

breaks pages including the parameter. something to do with style="cursor: help; border-bottom: 1px dotted silver;"--Relyk ~ talk > 22:28, 14 May 2013 (UTC)

Example? poke | talk 22:44, 14 May 2013 (UTC)

It looks like it only affects the edit preview, for some reason, and only if it's at a certain position on the page. Healing Seed (environmental weapon skill) looks just fine right now, but if I edit and preview, the entire #column-one div has been smushed inside #bodyContent. If I only move the sic to before "allies" and preview, same issue; if I move it before "nearby" and preview, no issues. That doesn't make any sense to me. —Dr Ishmael 22:53, 14 May 2013 (UTC)

I think it's colliding with the semantic facts box.--Relyk ~ talk > 23:04, 14 May 2013 (UTC)

Okay, I found it out. Apparently, when a property value is too long, it gets cut so that the text begins with some characters, then there is an ellipsis and then there is some rest from the end of the text. Simply entering some long text will show this behavior.

Now when that text contains HTML code, then the fact box still does what it does and cuts the text the way it wants, completely ignoring any wiki markup or HTML code. This will cause wiki links to become [[con … for example, and it will also rip other HTML content apart. As it also does not sanitize the final output (like htmlencoding the result), some closing </span> will make it into the displayed text—but the opening tags are cut out to save room. Obviously this breaks a lot.

Interestingly, this is not related to the parameter of the {{sic}} template at all. It was just randomly the case that with the parameter the text was long enough, to trigger the cutting behavior. You can get the same result by just adding some more content before a parameterless sic template. poke | talk 23:32, 14 May 2013 (UTC)

{{Trinket infobox}}

E.g. Sclerite Karka Shell and any other backslot items - has two similar images in the gallery, second one without underlying text. Or, maybe, problem is in {{Item infobox gallery}}... Well, you probably know about it more than I do. MalGalad 09:27, 15 May 2013 (UTC)

See Template talk:Item infobox gallery#Rewrite. poke | talk 09:57, 15 May 2013 (UTC)

Fixed. —Dr Ishmael 14:20, 15 May 2013 (UTC)

Hall of Monuments Calculator

I am not fluent with coding and this reporting has been a chore. My problem is the calculator will allow you to enter a name and you can sort of make out your progress in the columns but that is it. The page is messed up, you can not click on the lines to see what you actually need to work on in Guild Wars 1. Thanks 00Wizard00 —The preceding unsigned comment was added by 00Wizard00 (talk • contribs) at 16:43, 18 May 2013 (UTC).

The Hall of Monuments calculator is not related to either the GW1 nor the GW2 wiki. As such it is not appropriate to report issues with it on the page for wiki bugs. The wikis are furthermore maintained by players only, while the calculator is made by ArenaNet. Please contact support if you have problems with it. poke | talk 17:04, 18 May 2013 (UTC)