The physical appearance of a character is determined during character creation. Players can alter the physical appearance by selecting from pre-set options and using a slider for further customization. Customization is a hybrid combination of choosing from preset options, as in Guild Wars, and adjusting some details with sliders, such as the width of the nose.
- Physical appearance can be changed after character creation with a Self-Style Hair Kit and Total Makeover Kit.
- Additional appearance options have been added since release.
- The appearance of armor and town clothing can be changed with dyes.